We’re sending this as a friendly reminder that payment is due, which is. Thank you for giving us the opportunity to provide you with our legal services and expertise. Seven days before the payment is due, send a reminder along with another that arrives on the due date itself. Luckily, email costs nothing to send, so send the extra notification. Because people lose track of emails, a single notice may not suffice. When it comes to accounts receivable, more reminders are always better. Thank you for your prompt payment. We look forward to serving you in the future. If you have any questions related to the invoice, please don’t hesitate to call or email our office and we’ll be happy to help. Follow the link below to review your invoice and make a credit card payment through the secure payment portal. We have prepared your invoice therefore, payment is due. Instead of saying, “Payment is due in 21 days,” a specific due date is much stronger. At the same time, keep the overall message brief, straightforward, and provide specifics when possible. First reminder: Payment dueĪs soon as the client matter is closed and the charges are assessed the client should receive the invoice right away.Īt this phase, use friendly language and personal touches such as the name of the client in the greeting.
These will take you through every phase of the collection process, from the first invoice to receipt of payment. Here are some collection letters to keep on hand. At the same time, keeping a friendly, upbeat tone with the sixth notice would fail to convey how serious the matter has become. After all, it would be off-putting for the client to receive a “demand for immediate payment” with their very first bill. With each notification, it’s important to convey the right balance of courtesy and urgency that befits the situation. When sending collection letters, it’s always important to have a variety of letters on hand for the different stages of the process.
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